Tag: Nursing

  • Nursing Home Owners Drained Cash During Pandemic While Residents Deteriorated

    Nursing Home Owners Drained Cash During Pandemic While Residents Deteriorated

    Following the nursing residence in which Leann Sample worked was purchased by non-public traders, it started out slipping aside. Practically.

    Section of a ceiling collapsed on a nurse, the air conditioning conked out routinely, and a rest room after burst on Sample when she was encouraging a resident in the toilet, she recalled in a court deposition.

    “It’s a disgusting area,” Sample, a nurse aide, testified in 2021.

    The decrepit problems Sample explained weren’t thanks to a absence of income. Around 7 several years, The Villages of Orleans Wellbeing & Rehabilitation Heart, situated in western New York in close proximity to Lake Ontario, paid out approximately $16 million in hire to its landlord — a corporation that was owned by the very same investors who owned the nursing household, court data present. From those coffers, the house owners paid themselves and spouse and children members virtually $10 million, even though inhabitants injured them selves slipping, formulated bedsores, missed medications, and stewed in their urine and feces mainly because of a scarcity of aides, New York authorities allege.

    At the top of the pandemic, lavish payments flowed into authentic estate, administration, and staffing organizations economically joined to nursing property entrepreneurs during New York, which necessitates facilities to file the nation’s most in depth economical reviews. Nearly half the state’s 600-as well as nursing residences hired businesses operate or managed by their entrepreneurs, usually having to pay them nicely above the charge of expert services, a KHN examination observed, when the federal authorities was providing the services hundreds of hundreds of thousands in fiscal reduction.

    In 2020, these affiliated firms collectively amassed income of $269 million, yielding typical margins of 27{fe463f59fb70c5c01486843be1d66c13e664ed3ae921464fa884afebcc0ffe6c}, whilst the nursing households that employed them had been strained by staff members shortages, harrowing accidents, and mounting covid fatalities, point out records expose.

    “Even during the worst 12 months of New York’s pandemic, when residences had been desperately short of staffing and their residents were dying by the 1000’s, some entrepreneurs managed to arrive out hundreds of thousands of bucks in advance,” said Bill Hammond, a senior fellow at the Empire Center for Community Plan, a think tank in Albany, New York.

    Some nursing residence entrepreneurs moved revenue from their amenities by way of corporate preparations that are prevalent, and legal, in each individual condition. Nationally, approximately 9,000 for-earnings nursing houses — the the vast majority — outsource crucial providers this kind of as nursing personnel, administration, and health-related provides to affiliated businesses, identified as “related parties,” that their proprietors possess, make investments in, or handle, federal data exhibit. Lots of houses do not even very own their buildings but rent them from a similar enterprise. Households pay out relevant parties more than $12 billion a calendar year, but federal regulators do not make them expose how significantly they charge earlier mentioned the price of products and services, and how a great deal revenue ends up in owners’ financial institution accounts.

    In some scenarios, draining nursing residence coffers by way of related functions may perhaps sum to fraud: Along with The Villages’ investors, a handful of other New York entrepreneurs are struggling with lawsuits from Lawyer General Letitia James that declare they pocketed hundreds of thousands from their enterprises that the authorities say need to have been utilized for patient treatment.

    Deciphering these economic methods is timely simply because the Centers for Medicare & Medicaid Expert services is weighing what sort of stringent staffing stages it might mandate, possibly the most significant adjust to the marketplace in decades. A proposal because of this spring is confident to spark debate about what homes can on top of that find the money for to spend as opposed to what variations would require larger governing administration assist. Federal Medicaid authorities warned in January that relevant-bash transactions “may artificially inflate” the correct cost of nursing household treatment in reports that amenities file to the governing administration. And the U.S. Department of Health and fitness and Human Services’ inspector standard is investigating irrespective of whether houses correctly report related-bash fees.

    ‘A Puppy Would Get Superior Care’

    Beth Martino, a spokesperson for the American Health and fitness Treatment Association, explained there is no proof that similar firms demand additional than independent contractors do for the identical companies. “The actual tale is that nursing households are struggling proper now — to recruit and retain caregivers and to retain their doorways open up,” Martino stated.

    Attorneys for The Villages and its investors have requested the decide in the situation for a delay until eventually April to answer to the allegations of fraud and resident neglect in the lawsuit that the lawyer standard filed final November. A single of the legal professionals, Cornelius Murray, stated in court papers that numerous allegations of brief-staffing transpired in the course of the pandemic when workers had been out sick and the facility was essential to accept any client with covid-19. Lawyers declined to explore the case with KHN.

    In a deposition for that circumstance, Ephram “Mordy” Lahasky, a single of Fulton’s house owners, disputed that he and fellow buyers improperly depleted The Villages’ sources to the detriment of citizens.

    “I can guarantee you there was a ton of revenue still left in the facility to make certain that it was not managing on a shoestring finances,” he testified. The Villages, Lahasky claimed, was a “beautiful facility” with “beautiful gardens” where “residents search great” and worker morale was solid.

    That was not the view of Margarette Volkmar. She reported in an affidavit submitted with the state lawsuit that her husband was remaining in his bed with only a diaper on, was bruised by a fall, choked by an additional resident, presented the completely wrong medicine doses, dressed in other residents’ clothes, and coated in unexplainable bruises. Soon after she moved him to yet another dwelling, he received back again the 60 pounds he experienced missing and under no circumstances fell at the new facility, she testified.

    “I wouldn’t place a pet dog in Villages,” she stated. “A pet dog would get greater care than he did.”

    House owners Invested in Hundreds of Houses

    Equally The Villages and its connected true estate corporation, Telegraph Realty, were being managed by the similar trio of traders, despite the fact that they arranged for the nursing home to be detailed in regulatory filings as solely owned by a silent husband or wife and did not disclose their co-possession of The Villages, court docket records exhibit. One particular co-operator, David Gast, disclosed his internet really worth was $22 million and exposed that he had shares in much more than 100 nursing households, in accordance to a personal loan software bundled in court docket information. Lahasky, whose disclosed internet well worth was just about $73 million, claimed in a deposition he was the biggest nursing home proprietor in Pennsylvania and owned 1 of New York’s major ambulance businesses.

    A 3rd co-operator, Sam Halper, who described a internet worth of about $23 million, is below federal criminal indictment in Pennsylvania on costs of distributing untrue reports to the govt about staffing and patient health and fitness at two nursing households. He has pleaded not guilty. Added alongside one another, all the buyers in businesses tied to The Villages have stakes or official roles in 275 other amenities throughout 28 states, federal data present.

    The lease that The Villages had with Telegraph Realty expected the household to fork out up to $1 million in revenue on best of the prices of debts and $50,000 a month for lease, in accordance to a duplicate filed with the lawsuit. The lawyer basic alleged that, over seven decades, the proprietors gave them selves and other investors a lot more than $18 million from outsized hire earnings, management expenses, and proceeds from refinancing the property, an act that saddled The Villages with larger financial debt.

    Lindsay Heckler, a supervising lawyer at Center for Elder Legislation & Justice in Buffalo, which presents cost-free lawful aid to older, disabled, and small-money older people, stated she is worried other nursing home proprietors in the point out fail to offer top quality treatment following purchasing services.

    “When you see top quality of care decrease soon after an possession transform, the question requirements to be questioned: What is likely on with the finances?” she stated.

    Inflated Rents and a Plea to Die

    Separating a nursing household operation and its setting up into two corporations is a popular exercise about the state. In New York, for-earnings nursing houses with connected-celebration realty firms used 19{fe463f59fb70c5c01486843be1d66c13e664ed3ae921464fa884afebcc0ffe6c} more of their running income toward lease in 2020 than did for-earnings that leased from unaffiliated corporations, KHN observed.

    Fulton Commons Treatment Middle, a nursing residence on Lengthy Island, spent virtually a third of its 2020 earnings on rent, a greater part than all but 3 other amenities in New York, financial data show. In a lawsuit filed in December, the attorney normal charged that the rent compensated to Fulton Commons Realty, the enterprise that owned its East Meadow, New York, developing, was grossly inflated. Both equally the household and genuine estate firm ended up owned by Moshe Kalter and his extended loved ones, in accordance to paperwork filed with the lawsuit.

    In 2020, the nursing household compensated virtually $10 million in lease to Fulton Realty, but an auditor for the attorney standard calculated the assets costs that yr ended up considerably less than $6 million. The house owners of Fulton and their households gave by themselves just about $16 million over 4 yrs from inflated lease, considerable management service fees, and “no-show” employment for Kalter’s 8 little ones, the attorney basic alleged.

    “Rather than honor their legal obligation to assure the maximum attainable excellent of lifetime for the people in their care, the Fulton Commons house owners allegedly preserved insufficient staffing so they could choose much more revenue for their very own private obtain,” James mentioned in a statement.

    Raul Tabora Jr. and David Yaffe, lawyers for Kalter, referred to as the lawsuit’s expenses “one-sided” in a published assertion to KHN. They said that the payments to the kids ended up not for employment but mainly because they have been shareholders, and that Fulton retained an average stability of $3 million on hand to go over any pressing wants. “The proof will display that any time means are desired, they are offered by Mr. Kalter,” the attorneys wrote.

    Residents’ family members informed investigators that staff members shortages existed properly in advance of the pandemic. In an affidavit filed with the lawsuit, Frank Hoerauf Jr. said staff remaining his father sitting in grownup diapers with out trousers and let his hair mature so long it coated his eyes. Another time, they still left him screaming in soreness from a urinary tract infection, he explained.

    “Fulton Commons seems like it was operated to be a income equipment for the homeowners in which the treatment and the excellent of existence for people there was incredibly lousy,” Hoerauf stated.

    Yet another resident, Elena Milack, who had dropped a person foot to diabetes, complained about poor care for yrs, which include obtaining to ring the call bell for an hour to get assistance to get to the toilet, according to an affidavit submitted by her daughter-in-law and overall health proxy. “GET ME OUT OF Below OR Explain to ME WHAT I CAN Choose TO Get rid of MYSELF,” she texted her son in summer 2019. In 2020, she contracted an an infection that turned her remaining foot black.

    “Toes are all infected now,” Milack, a retired regulation school secretary, texted. “[M]y upper foot is dying and will shortly drop off. I am hoping the good Lord will just take me just before that transpires.” She died in November 2020.

    Kalter stated in a deposition he had never stepped inside his nursing property and did not supervise the quality of the care. He testified he granted full authority more than the facility to its administrator and relied on his nephew, who was the controller of the house, to interact with the home’s leadership, in accordance to court docket information.

    In his deposition, Kalter mentioned: “I have no own knowledge of just about anything that’s likely on in the nursing dwelling.”

    According to an affidavit from an auditor for the attorney general’s place of work, more than the system of four decades, Kalter deposited virtually $12 million from Fulton into his joint bank account with his wife, Frady.

    KHN information editor Holly K. Hacker contributed to this report.

    KHN (Kaiser Health and fitness Information) is a nationwide newsroom that creates in-depth journalism about well being issues. Collectively with Plan Evaluation and Polling, KHN is one particular of the three main functioning applications at KFF (Kaiser Household Basis). KFF is an endowed nonprofit business offering data on health troubles to the nation.

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  • Health Care Half Hour – The future of nursing homes

    Health Care Half Hour – The future of nursing homes

    by Thomas Goldsmith

    As the long time period care program emerges from COVID will we see far better treatment in these services? What are the cracks that the COVID pandemic disclosed in the U.S.’ process of care for the most vulnerable and what actions can be taken to improve the program? 

    This spring, the Countrywide Academies of Science, Engineering and Drugs produced a report by a blue ribbon panel that took a challenging glance at the nation’s nursing homes. 

    We reviewed this subject matter with Dr. Philip Sloane, who served on the blue ribbon study panel. Sloane is a household physician and geriatrician. He co-directs the Application on Growing older, Disability, and Extended-Time period Treatment of the Cecil G. Sheps Middle for Overall health Providers Analysis at UNC-Chapel Hill. He’s also a professor in the UNC Faculty of Medicine.

    Signing up for Sloane was Heather Burkhardt, head of the North Carolina Coalition on Ageing. She has a lot more than 25 a long time of encounter working behalf of older adults, spanning both of those the nonprofit and condition govt sectors.  Heather attracts enormously from her non-revenue and immediate care knowledge at both equally the Pitt County Council on Aging and Means for Seniors. 

    NC Overall health News getting older beat reporter, Thomas Goldsmith, moderated the panel.

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    Thomas Goldsmith labored in everyday newspapers for 33 years in advance of becoming a member of North Carolina Health News. Goldsmith is a indigenous Tar Heel who attended the UNC-Chapel Hill, and worked at newspapers in Tennessee…
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  • NC veterans agency ignores nursing home assessment deadline

    NC veterans agency ignores nursing home assessment deadline

    By Thomas Goldsmith

    Until they heard from Gov. Roy Cooper, the state Division of Military and Veterans Affairs slow-walked directives and missed legislative deadlines to look into the state veterans nursing home system and to report regularly on their progress, state records show. 

    Provisions in the state budget bill passed last winter directed the division to “conduct an assessment of the long-term care needs of the State’s veterans and to develop a plan to address those needs.” Recently, after questions from North Carolina Health News, the governor’s office reached out to DMVA to ask why mandated reports are missing and told them they should get them done. 

    The budget signed into law Nov. 18, 2021 required reports to be delivered Feb. 1 and April 1 to three legislative committees and the General Assembly’s Division of Fiscal Research. The budget also appropriated $250,000 for the study. 

    In addition, DMVA was told to ask for proposals, receive applications, and engage an independent consultant to carry out the work of assessing in detail the strengths and weaknesses of the veterans health care operations and recommending new approaches if needed.

    None of the requirements had been completed when this reporter reached the division June 24, and officials have since maintained that they can meet the goals and save money by substituting information from several federal reports that have little connection to the topic. On July 2, a division spokeswoman said that reports supplied to North Carolina Health News in response to our query were meant only to give an idea about developments to come in long-term care.

    Cooper: Meet your deadlines

    “Information on the needs facing long-term care facilities is important to ensuring quality care and DMVA will provide you an update on this process,” Cooper spokesman Jordan Monaghan wrote in an email to North Carolina Health News. “The Governor expects agencies to work diligently to meet deadlines.”

    North Carolina’s four veterans nursing homes — in Fayetteville, Black Mountain, Kinston and Salisbury — came to increased public scrutiny in 2020 after 39 residents died with COVID-19 infections. For-profit managers PruittHealth, of Norcross, Ga., subsequently received a five-year renewal of its contract in 2021 by bidding against two competitors. 

    NC Health News has run a series of stories since 2020 on the COVID-related deaths and the management company’s decision not to release full details of how the infections and deaths occurred. 

    The legislature told DMVA in the budget provisions to acknowledge that veterans require broader and more complex care than “traditional, institutional-based system of care.” In addition the law says that pre- and post-Gulf War veterans have different requirements, and that the existing state-owned nursing homes should be incorporated into a “larger long-term system of care to meet the needs of veterans in both rural and urban areas.”

    DMVA says federal data will fill gaps, save money

    On June 24, the day after Cooper made his expectation known, DMVA sent two  documents to NC Health News in an effort to support the way officials have handled the directions sent by legislators. 

    One was a federal Veterans Administration report that looked at health care for veterans mostly in the system of large hospitals run by that agency. A second federal report outlined a VA proposal on a possible realignment of hospitals and health care services for veterans in parts of Virginia and North Carolina.

    There seemed to be little direct link between the reports sent by the agency and those that legislators ordered DMVA and DHSS to carry out.

    “We are analyzing and evaluating this recently prepared report to discern any gaps that North Carolina may need to study,” DMVA spokeswoman Tammy Martin said in an email. “Our efforts should complement the VA in their future endeavors. To avoid redundancy, the monies appropriated to DMVA have not been expended.”

    DMVA described its decision not to spend the $250,000 allocated with the directed tasks as “performing our due diligence on behalf of N.C. taxpayers.” 

    Martin wrote: “The direction described in the bodies of the (federal) report will serve as the basis of our recommendations towards addressing the long-term care needs of veterans proudly calling North Carolina home.”

    Then, responding July 2 to questions about the federal reports, the division spokeswoman offered another change of direction.  

    “The VA reports I sent earlier are not intended to replace the DMVA report,” Martin wrote. “While it is not NC specific, it does indicate the direction of future care facilities.” 

    Earlier explanation: Reports are delayed

    On the same day as Cooper’s response, a newly hired Martin had provided the first agency response to a reporter’s query. That was 10 days after a request for information went initially to Terry Westbrook, DMVA assistant secretary of veterans affairs, who did not respond. 

    “At this point, the reports have been delayed and are not complete,” Martin wrote in an email. “NC DMVA continues to work diligently for our military and veteran populations with care and compassion.”

    The state Department of Health and Human Services was also tasked under statute with working with the DMVA on the survey of the veterans nursing homes system. When there’s a complaint about a nursing home, the state DHHS essentially becomes a local arm of the federal regulatory body. Someone from DHHS, or a local county, inspects nursing homes, which are ultimately regulated by the federal government.

    In this role, DHHS is designated under the law to take part in the survey for which the $250,000 in non-recurring taxpayer dollars were appropriated. 

    “In response to your inquiry concerning the $250,000 – it remains unspent as the departments continue to work together to ensure it is spent with efficiency,” Martin wrote.

    ‘Looking about 20 years out’

    Westbrook talked about a longer-term assessment of the veterans nursing home system when he addressed a meeting of the North Carolina Coalition on Aging on March 25. The meeting occurred nearly two months after the agency’s first missed deadline and one week before the second report to the General Assembly failed to materialize. 

    “The state General Assembly tasked us with developing a strategic plan and doing an assessment of the needs of the veterans community as we go forward from here,” Westbrook told the statewide nonprofit group, according to a transcript.  “So we’re going to be looking about 20 years out in the future.

    “We’re going to be looking at what the needs of the population is going to be, not only from the perspective of skilled nursing care, but from the perspective of what type of home-care options we might be able to generate and fund and support, and what other kinds of assisted living care would make the most sense for us.”

    Meanwhile, the information that lawmakers wanted to have gathered on the state veterans nursing home system, as designated by statute, covers a wide range of current data. Included are staffing levels in relation to number of residents; average daily number of residents; numbers of beds; demographics of residents including gender, race, and age; satisfaction surveys; length of waiting lists, daily rates sorted based on responsible parties; costs to the state; and the “number of admissions, discharges, and deaths.”

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  • Nursing students promote healthy lifestyle at FIT Camp: Indiana University Kokomo

    Nursing students promote healthy lifestyle at FIT Camp: Indiana University Kokomo

    KOKOMO, Ind. — A healthful way of life begins with healthier habits – no issue the age.

    That is what Match Camp is all about this summer time – selling overall health and wellness among young children ages 6 to 10.

    College and college students at Indiana College Kokomo will produce a enjoyment and instructional ambiance during the weeklong day camp that teaches about physical fitness and good diet. College student-athletes will provide as mentors, sharing expertise and presenting up some substantial-fives. The camp is arranged by the University of Nursing and Allied Wellness Professions.

    “In health and fitness care, we’re looking for means to be proactive in advertising nutritious living and wellness, fairly than just reacting in dealing with illnesses,” said Samantha Fouts, clinical assistant professor of nursing, who is leading this year’s camp.

    The camp will take position from 9 a.m. to 3 p.m. starting Monday, June 13, by way of Friday, June 17, with drop off at the Kelley College student Center on the IU Kokomo campus. Price tag is $40 for the 7 days, with economic help out there via camperships. On the net registration can be discovered at go.iu.edu/4ltg.

    “Knowing that diabetes and coronary heart disease and hypertension are some of the frequent continual circumstances we see in our grownup inhabitants, if we can access the children previously and educate them superior means to boost wellbeing in their personal lives, hopefully above time we can decrease some of the wellness complications we see in our adult populations,” Fouts explained.

    The camp has experienced an influence, with far more than 6,700 children attending given that it was started in 1997 as an educational application for people with asthma and/or diabetes. It later on expanded to include things like healthful living, and wholly shifted aim to wellness and wellness in 2017. Extra than 300 nursing learners have served as camp counselors.

    Fouts noted that CDC information displays advancement — Indiana used to have nearly 37 p.c of children considered to be overweight or chubby, based mostly on excess weight and top. At the moment, 30 p.c are in that selection.

    “There are advancements staying designed, but we even now have quite a bit of perform to do,” she mentioned.

    Pupils in a summer time pediatric nursing course will produce diet classes primarily based on the My Plate program, to educate how to choose wholesome foodstuff for a well balanced eating plan. There will also be a great deal of bodily exercise. IU Kokomo pupil athletes will guide game titles and drills for the campers for 90 minutes to two hrs of every working day.

    “I know our athletes will appear in with a target on educating their activity, but it even even more boosts the camp by just giving the young ones a probability to interact with them,” she extra.

    A reward to the method is that individuals can positively affect their family members by having residence what they’ve realized — maybe suggesting a household stroll to get anyone active or inquiring for fruits and veggies they’ve tried at camp.

    The nursing pupils who guide camp also benefit, learning how to advocate for wellness and use their competencies to gain some others.

    “It’s crucial that our faculty has a voice in the local community,” she claimed. “We have a great deal of understanding and expertise we can share. It’s vital that our pupils get out there and use the awareness and capabilities they’ve learned in college to positively aid and encourage health in our group.”

    For far more facts, check out iuk.edu/nursing-allied-health/summer season-camp or get in touch with Fouts at 765-455-9307.

    Education is Crucial at Indiana University Kokomo.

  • Owners of troubled Thomasville nursing home avoid scrutiny

    Owners of troubled Thomasville nursing home avoid scrutiny


    By Thomas Goldsmith and Rose Hoban

    Pointed questions arose about drastically low staffing and apparent failure to plan by Kinston-based Principle Long Term Care after its facility Pine Ridge Health and Rehabilitation faced a crisis on the icy night of Jan. 16.

    By the time local EMS and government officials showed up, two residents had died at the Thomasville home and nearly a hundred were left in the care of one nurse and two assistants instead of the 13 to 15 who should have been providing care.

    In response, legislators called a state NC Department of Health and Human Services manager to testify before a March 15 meeting of the Joint Legislative Oversight Committee on Health and Human Services. Emery Milliken, deputy director of the Division of Health Service Regulation, the DHHS division that oversees licensing and regulating nursing homes in the state, laid out the scenario that led to multiple high-level penalties against Pine Ridge. 

    The citations included 13 areas of deficient practice that investigators discovered, including eight so serious as to put residents’ lives and safety in immediate jeopardy. 

    Throughout her time at the General Assembly’s Joint Legislative Oversight Committee on Health and Human Services, neither Milliken nor any legislator mentioned the name of facility owners Principle Long Term Care. The company is listed in federal records as owners of 38 North Carolina nursing homes. According to a 2021 contract bid to the state Department of Administration, Principle has been in operation since 1980. 

    DHHS information officers pointed out Tuesday that Principle is mentioned in DHSR’s comprehensive report. In fact, it is mentioned twice, on pages 150 and 155 of a 159-page report, although there are more than 100 references to “corporate” executives and staff.

    “No legislator asked about the corporate ownership during the question and answer session,” Catie Armstrong, DHHS press assistant, wrote in an email. “The focus of the presentation, as requested by the legislature, was about the investigative findings of the incident.”

    In addition, Principle did not figure in most news accounts of the Pine Ridge problems. An Associated Press item reflected a complaint from Principle that the Pine Ridge deaths had been wrongly portrayed as linked to staffing shortages. The deaths had not been medically related to low staffing, a Principle official told the AP. Calls by NC Health News to Principle’s headquarters were not returned Monday and Tuesday.

    ‘Back out of the way’

    At the legislative hearing, state Rep. Larry Potts (R-Lexington) said he had learned that icy weather prevented the transportation of bodies of two residents who had died earlier in the day.

    “So they were just pushed back out of the way,” Potts said after the meeting. “I was more concerned about the living who had to call 911. I talked with the first officer on the scene and the district attorney about the conditions there.”

    Although Pine Ridge is not located in Potts’ district, he said that local officials frequently call him when issues in the community arise as he was a county commissioner for several decades before going to the state legislature. 

    Testimony before the committee showed that a disaster plan prepared and submitted to state regulators under a previous Principle administrator was ignored under a replacement who took over the job three months after state regulators had reviewed the plan. 

    Nine days before the Pine Ridge incident, a report from the Centers for Medicare and Medicaid Services indicated that nursing homes with higher levels of turnover garnered lower overall ratings. The staffing shortage took place on a Sunday, during a weekend period identified by federal officials as critical for nursing home quality.

    “This incident happened January the 16th through the 17th and it began to unfold at Pine Ridge as the snowstorm began to hit on the morning of the 16th,” Milliken told the committee. “The Health Services Regulation investigation found that as weather conditions worsened, many staff who were scheduled to come to work that day at Pine Ridge, either didn’t show or they left early because of the road conditions.”

    On the federal Medicare.gov nursing home ratings website, Pine Ridge garners only a one-star rating out of a possible five stars, something listed as “much below average.” For the staffing metric, Pine Ridge’s rating is a scant two stars out of a possible five. 

    The January incident resulted in Pine Ridge receiving a federal designation of immediate jeopardy, denoting a situation in which a facility has put the safety and health of residents, “at risk for serious injury, serious harm, serious impairment or death,” according to the CMS compliance manual. It’s the most serious sanction a nursing home can face and can result in immediate closure of a facility or loss of the ability to bill federal payers for reimbursement. 

    Residents unfed and ungroomed

    That meant that so few Pine Ridge staff were on hand that residents were reduced to calling public emergency services. 

    “These 911 calls reported the caller needed help, that she hadn’t seen staff for hours, couldn’t reach staff, that she was wet,” Milliken said.  “She was hungry and had not had supper.”

    According to Milliken’s presentation, 98 residents had one licensed practical nurse and two nursing assistants to look after them from 2 p.m. Sunday, January 16 until emergency responders arrived to help that night. The typical staffing would involve 13 to 15 people, she said.

    Neither the administrator at the time nor the director of nursing was there to help residents, according to a 159-page Division of Health Service Regulation investigative report that included an interview with the unnamed administrator. 

    “She said she and the Director of Nursing had tried to come into the building, but they were unable to because of the poor road conditions from the inclement weather,” investigators wrote. 

    Principle’s failed bid

    This wasn’t the first time Principle had come under the state’s scrutiny. During the 2021 process to select a management company for the state’s veterans nursing homes. Principle was ruled out by an evaluation team from the NC Department of Military and Veterans Affairs, even though it offered to run the homes for the lowest percentage of revenue among three applicants. 

    The team said it found Principle lacking in part because it relied only on information only from the previous three and a half years of operation and in part because of its use of an “extensive list” of contractors to operate its facilities. In looking into a reason for a 2017 corporate reorganization, the evaluation team cited a case in which employee Douglas S. Little was convicted in Union County of second-degree forcible sex offense against a resident of Lake Park Nursing Home in Indian Trail.

    Another immediate jeopardy

    Principle also came under state sanctions in 2020 when investigators documented a threat of immediate jeopardy to a Pine Ridge resident. According to the DHHS-generated report, Pine Ridge staff failed to “document, report, assess and seek medical treatment for” a resident with severe cognitive problems who was a fall risk but was walking by herself when she fractured her forearm, wrist and the socket of her hip joint.

    A technician saw the fall and pointed it out to other staff, according to the report, which also noted that the resident “cried that she was in pain and when the nurse came into the room he told us it was our fault that she fell because we did not monitor her close enough. The nurse instructed the NAs to put her in her wheelchair and take her to her room and put her to bed.” 

    The resident, who fell at about 8:30 p.m. on Oct. 6, 2020, did not receive an assessment, treatment or pain medication until after 11 a.m. the next day, investigators found, despite the resident’s tears and complaints of pain.

    State Rep. Donna White (R-Clayton) said after the meeting that the problems of low staffing and poor planning are not unique to Pine Ridge and its horrific snow day. 

    “I can tell you that’s not the only facility in North Carolina that has those issues,” White said.

    “It could be a fire, it could be anything else, it could be a hurricane, it could be a tornado. It could be another pandemic. 

    “I understand that all these things have been spotlighted more because of the pandemic. But the underlying issues were already there.”

    Correction: This story originally stated that Rep. Donna White was a Democrat.

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  • Better nursing home care will require more workers

    Better nursing home care will require more workers


    Jordan Rau

    Kaiser Health News

    The Biden administration has identified core impediments to better nursing home care in its proposed overhaul of the industry, but turning aspirations into reality will require a complex task: mandating adequate staffing levels for all homes without bankrupting those that can’t afford far higher labor costs.

    President Joe Biden’s proposals for the nation’s 15,000 skilled nursing facilities — released in advance of his State of the Union address last week — would lead to the most substantial increase in federal nursing home regulation since Congress reformed the industry in 1987. The centerpiece of the effort is establishing minimum staffing levels for facilities. To date, the Centers for Medicare & Medicaid Services requires “adequate” staffing but specifically mandates only a skeleton crew of round-the-clock nursing coverage and one registered nurse who works at least eight hours each day.

    CMS has rebuffed requests to mandate higher staffing levels in the past, saying each facility should “make thoughtful, informed staffing plans.” But multiple examinations — including a thorough CMS study in 2001 — have concluded staffing levels are frequently inadequate, particularly on nights and weekends. Studies have found that homes with higher staffing levels have fewer patient injuries. The 2001 study set a standard that many nursing homes currently don’t meet, saying optimal care required roughly one staffer for every seven short-stay patients — like those recovering from a hospital stay — and one staffer for every six long-stay residents.

    Biden is ordering CMS to conduct a similar study and incorporate it into a formal proposal within a year.

    “We would not be surprised to see that number [of staffers] be higher in a new study because we know the care needs for residents and acuity levels have actually increased over the last 20 years,” said Lori Smetanka, executive director of the National Consumer Voice for Quality Long-Term Care, which advocates for older people who get services in nursing homes, assisted living facilities, and at home.

    Requiring adequate staffing levels won’t solve the problem many homes face in finding and retaining nurses and aides, a systemic issue made worse by the pandemic. And it’s likely that many facilities — particularly those with the largest share of Medicaid residents — would struggle to afford substantial increases in their workforces.

    “Regulations and enforcement, even with the best intentions, just can’t change that math,” Katie Smith Sloan, president and CEO of LeadingAge, an association of nonprofit aging service providers, said in a statement. Mark Parkinson, president and CEO of the American Health Care Association, the largest nursing-home lobbying group, said in a statement that “we cannot meet additional staffing requirements when we can’t find people to fill the open positions nor when we don’t have the resources to compete against other employers.”

    Much of Biden’s plan promises to dig deeper into the finances of homes and make that information publicly available. “It’s just been so complicated,” said David Grabowski, a professor of health care policy at Harvard Medical School. “They’re going to finally determine who owns this building, what the arrangements are there, how the dollars really flow. That’s essential. We should have done this years ago.”

    The proposal would also task the government with examining the role of private equity and real estate investment trusts in buying and selling facilities. Some studies have concluded that ownership by those types of investors leads to smaller budgets and worse care. And Biden is calling for tracking the quality and finances of nursing home chains, in addition to facility by facility as is the current practice.

    “We’ve been urging that for 15 or 20 years,” said Charlene Harrington, a professor emeritus at the University of California-San Francisco School of Nursing. Harrington, who has long pushed for staffing increases and better financial disclosure, said, “Everything’s going to hang on the implementation, but I’m so happy they’re going to focus on the transparency issues.”

    The administration said it wanted Congress to give it the authority to ban from the Medicare and Medicaid programs facilities owned by people or corporations with terrible track records of running facilities. And Biden is asking Congress to give CMS almost $500 million more for inspections, a 25 percent increase, and hike the maximum fine for an individual violation from $21,000 to $1 million. That particularly targets habitually poor-performing facilities, which are subjected to more intense oversight through the Special Focus Facility program. A 2017 KHN investigation found that more than half of homes in the program harmed patients or put them in serious jeopardy after CMS declared them improved.

    Most of the changes will not require congressional approval. And the administration said it would “explore” increasing the use of fines deployed each day a home is in violation, an approach that the Trump administration had limited.

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      North Carolina Health News is an independent, non-partisan, not-for-profit, statewide news organization dedicated to covering all things health care in North Carolina. Visit NCHN at northcarolinahealthnews.org. (on the web, this can be hyperlinked)

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