Tag: Telehealth

  • It’s ‘Telehealth vs. No Care’: Doctors Say Congress Risks Leaving Patients Vulnerable

    It’s ‘Telehealth vs. No Care’: Doctors Say Congress Risks Leaving Patients Vulnerable

    When the covid-19 pandemic hit, Dr. Corey Siegel was a lot more organized than most of his friends.

    50 percent of Siegel’s patients — numerous with private insurance plan and Medicaid — had been by now utilizing telehealth, logging onto appointments by means of telephones or desktops. “You get to meet up with their family associates you get to satisfy their pets,” Siegel stated. “You see more into their lives than you do when they appear to you.”

    Siegel’s Medicare individuals weren’t covered for telehealth visits till the pandemic drove Congress and regulators to briefly shell out for remote medical cure just as they would in-particular person care.

    Siegel, section main for gastroenterology and hepatology at Dartmouth-Hitchcock Clinical Middle, is certified in 3 states and lots of of his Medicare patients have been usually driving two to 3 several hours round excursion for appointments, “which isn’t a modest feat,” he stated.

    The $1.7 trillion paying package deal Congress handed in December included a two-12 months extension of vital telehealth provisions, such as coverage for Medicare beneficiaries to have mobile phone or video healthcare appointments at dwelling. But it also signaled political reluctance to make the payment improvements long lasting, requiring federal regulators to analyze how Medicare enrollees use telehealth.

    The federal extension “basically just kicked the can down the highway for two years,” claimed Julia Harris, associate director for the health and fitness application at the D.C.-centered Bipartisan Plan Center think tank. At difficulty are thoughts about the value and price of telehealth, who will reward from its use, and no matter whether audio and movie appointments should really continue to be reimbursed at the similar level as face-to-experience treatment.

    Ahead of the pandemic, Medicare paid out for only slender takes advantage of of remote drugs, these as unexpected emergency stroke care delivered at hospitals. Medicare also included telehealth for patients in rural regions but not in their properties — individuals have been demanded to travel to a designated internet site this sort of as a clinic or doctor’s workplace.

    But the pandemic introduced a “seismic improve in perception” and telehealth “became a household term,” claimed Kyle Zebley, senior vice president of community coverage at the American Telemedicine Affiliation.

    The omnibus bill’s provisions incorporate: spending for audio-only and dwelling treatment letting for a variety of doctors and many others, this sort of as occupational therapists, to use telehealth delaying in-person necessities for mental well being clients and continuing present telehealth services for federally skilled health and fitness clinics and rural wellness clinics.

    Telehealth use between Medicare beneficiaries grew from fewer than 1{fe463f59fb70c5c01486843be1d66c13e664ed3ae921464fa884afebcc0ffe6c} right before the pandemic to extra than 32{fe463f59fb70c5c01486843be1d66c13e664ed3ae921464fa884afebcc0ffe6c} in April 2020. By July 2021, the use of remote appointments retreated fairly, settling at 13{fe463f59fb70c5c01486843be1d66c13e664ed3ae921464fa884afebcc0ffe6c} to 17{fe463f59fb70c5c01486843be1d66c13e664ed3ae921464fa884afebcc0ffe6c} of promises submitted, according to a cost-for-assistance claims assessment by McKinsey & Co.

    Fears more than potential fraud and the expense of growing telehealth have manufactured politicians hesitant, said Josh LaRosa, vice president at the Wynne Wellness Team, which focuses on payment and treatment delivery reform. The report required in the omnibus package “is seriously going to enable to provide far more clarity,” LaRosa mentioned.

    In a 2021 report, the Governing administration Accountability Workplace warned that making use of telehealth could maximize expending in Medicare and Medicaid, and historically the Congressional Spending plan Place of work has said telehealth could make it less difficult for folks to use much more health care, which would guide to a lot more investing.

    A photo shows Dr. Corey Siegel using a laptop.
    Dr. Corey Siegel and his colleagues at Dartmouth-Hitchcock Medical Heart see remote treatment as a tool for helping chronically ill sufferers get ongoing treatment and preventing costly unexpected emergency episodes. It “allows patients to not be burdened by their health problems,” he states. “It’s vital that we hold this going.”(Jessica Salwen-Deremer)

    Advocates like Zebley counter that distant care doesn’t automatically price tag extra. “If the precedence is preventative care and growing entry, that ought to be taken into account when taking into consideration fees,” Zebley mentioned, conveying that elevated use of preventative care could push down additional expensive shelling out.

    Siegel and his colleagues at Dartmouth see distant treatment as a device for supporting chronically sick people obtain ongoing care and preventing highly-priced unexpected emergency episodes. It “allows patients to not be burdened by their diseases,” he said. “It’s crucial that we preserve this likely.”

    Some of Seigel’s perform is funded by The Leona M. and Harry B. Helmsley Charitable Belief. (The Helmsley Charitable Believe in also contributes to KHN.)

    For the earlier nine months, Dartmouth Health’s telehealth visits plateaued at a lot more than 500 for each day. That is 10{fe463f59fb70c5c01486843be1d66c13e664ed3ae921464fa884afebcc0ffe6c} to 15{fe463f59fb70c5c01486843be1d66c13e664ed3ae921464fa884afebcc0ffe6c} of all outpatient visits, stated Katelyn Darling, director of functions for Dartmouth’s virtual care center.

    “Patients like it and they want to continue on executing it,” Darling claimed, adding that doctors — primarily psychologists — like telehealth far too. If Congress decides not to continue on funding for distant at-home visits right after 2024, Darling said, she fears clients will have to generate yet again for appointments that could have been dealt with remotely.

    The exact fears are worrying leaders at Sanford Health and fitness, which gives companies throughout the Higher Midwest.

    “We certainly require individuals provisions to come to be long term,” claimed Brad Schipper, president of digital care at Sanford, which has well being strategy members, hospitals, clinics, and other facilities in the Dakotas, Iowa, and Minnesota. In addition to the provisions, Sanford is intently watching whether or not doctors will keep on to get compensated for supplying treatment throughout point out lines.

    All through the pandemic, licensing prerequisites in states had been frequently calm to enable physicians to practice in other states and quite a few of all those specifications are set to expire at the stop of the public well being unexpected emergency.

    Licensing prerequisites have been not tackled in the omnibus, and to guarantee telehealth obtain, states need to allow medical professionals to handle individuals throughout state strains, claimed Dr. Jeremy Cauwels, Sanford Health’s chief medical doctor. This has been specifically significant in offering psychological well being treatment, he mentioned virtual visits now account for about 20{fe463f59fb70c5c01486843be1d66c13e664ed3ae921464fa884afebcc0ffe6c} of Sanford’s appointments.

    Sanford is centered in Sioux Falls, South Dakota, and Cauwels recalled a single circumstance in which a affected individual lived four several hours from the closest boy or girl-adolescent psychiatrist and was “on the improper aspect of the border.” Due to the fact of the present-day licensing waivers, Cauwels claimed, the patient’s wait around for an appointment was reduce from a number of months to six days.

    “We were being equipped to get that kid noticed without the need of Mother taking a working day off to generate again and forth, devoid of a six-week hold off, and we were being capable to do all the factors practically for that family,” Cauwels mentioned.

    Psychiatrist Dr. Sara Gibson has made use of telehealth for many years in rural Apache County, Arizona. “There are some individuals who have no accessibility to treatment with no telehealth,” she mentioned. “That has to be included into the equation.”

    Gibson, who is also healthcare director for Very little Colorado Behavioral Health and fitness Centers in Arizona, claimed just one key question for policymakers as they appear in advance is not no matter whether telehealth is greater than deal with-to-encounter. It’s “telehealth vs. no treatment,” she said.

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  • Has telehealth democratized health care? Maybe.

    Has telehealth democratized health care? Maybe.

    By Clarissa Donnelly-DeRoven

    Early in 2020, as the world shut down, health care providers scrambled to get online as patients clamored to get treatment via telehealth. In mere weeks, the ability to connect with a physician, psychologist or nurse through a computer exploded.

    As novel as the explosion of telehealth was, the technology itself wasn’t new. 

    There are pockets in North Carolina where telehealth has provided access to care for years now. A school-based program in western North Carolina, for example, has existed for nearly a decade, while some clinics in eastern North Carolina have long used a virtual care clinic to connect with far-flung patients. 

    Although telehealth predates the pandemic, the service has grown massively since the pandemic arrived in North Carolina in March 2020. The unprecedented expansion provided researchers nationwide with a natural experiment: could more telemedicine mean more people will see a doctor? Could the expansion of telehealth help eliminate some disparities in access — especially for rural residents or for people who struggled with getting transportation to and from their appointments?

    In North Carolina so far, the results aren’t straightforward: in some cases, telehealth helped people from historically marginalized groups access care more often. In other situations, the same inequalities that existed in person continued online. 

    “We were nervous about using telehealth with our populations prior to the pandemic and this kind of forced our hand,” said Evie Nicklas, the behavioral health program director at MedNorth, a community health center in Wilmington. 

    Ultimately, they’ve found that it helped a lot. 

    “A lot of our patients have last minute life changes — with transportation, with child care, with somebody in the house being sick,” she said. “Previously those things would have all meant no session, right? That we couldn’t have helped them, and now we can.”

    Certain things didn’t work online. “Young kids were really challenging to do behavioral health with … so that’s a population we prefer in person” Nicklas said. “But I think overall our message is you need to have a relationship with your patients and talk to them about the pros and cons of telehealth and let them be a partner in deciding whether it’s right.”

    The complicated data make sense, researchers say. Telehealth entered into a system that was wildly unequal: internet access isn’t evenly distributed, especially in a state with as many gaps in coverage as North Carolina. State residents also have deep inequities in insurance status or connection to a health care provider. Telehealth was never going to be the panacea for all the inequities plaguing the system.

    But research on telemedicine uptake can show where the biggest gaps in these systems are, and who’s falling through them. And, hopefully, it can show policymakers where to focus their attention.

    What kinds of care expanded to telehealth?

    At the start of the pandemic, the federal Department of Health and Human Services announced a major change: for the duration of the public health emergency, medical providers could see patients via any telehealth medium. Throughout the COVID-19 emergency, these virtual visits did not need to be conducted using a HIPAA-compliant platform. Providers could talk to patients on the phone, or see them over Zoom or Google Meet or FaceTime — any platform they both had access to. 

    The federal agency that regulates Medicare and Medicaid announced it would expand reimbursement for these virtual visits, and so did many private insurance plans. Also, during these visits, clinicians could prescribe medications to new patients without first seeing them in person, something they couldn’t do in the past. 

    As people retreated to their houses to stop the spread of the novel virus, nearly everything went online. Just as quickly, researchers in North Carolina began looking at how the transition to virtual went for different kinds of patients receiving different types of care.

    A student-run clinic at the UNC School of Medicine offers gender-affirming care to 30 to 40 trans patients. The clinic moved entirely online in March 2020, and after a few months, the students sent a survey to their patients. About half responded and all said they were satisfied with their virtual care. 

    The finding is limited but can offer encouragement to trans and gender-nonconforming patients who face many barriers to getting medical care, such as poverty, homelessness, and previous trauma associated with medical facilities. Expanding this care could be critical for young people, as at least one survey showed that trans youth who don’t have parental support express wanting access to telemedicine to support their medical transition.

    North Carolina prisons also shifted much of their health care online. A survey of this population by UNC researchers showed mixed results. Incarcerated people expressed a more positive view of the telehealth experience if they didn’t have to wait very long and if their provider explained their diagnosis and treatment clearly. However, previous experience — positive and negative — with telehealth seemed to color incarcerated people’s description of their experience.

    Mental health care made one of the most seamless transitions online. A national evaluation of telehealth data from private insurers by FAIR Health, a nonprofit consumer advocacy group, found that mental health consistently ranked in the top 10 types of virtual care delivered across the country. 

    Researchers in North Carolina wondered how moving this care to telehealth could impact no-show rates in psychiatry — a significant problem in the field. Psychiatry no-show rates for initial appointments are twice as high as other specialties, and previous research has shown that people who don’t show up to their appointments are more likely to end up in the emergency room for care later on

    The researchers’ evaluation of psychiatric visits in North Carolina holds promising results. They found that patients who scheduled audio-only appointments — both for first-time visits and returning appointments — had much higher attendance rates than in-person appointments. 

    An evaluation of a tobacco treatment program found that the clinicians reached more people through telehealth than they did in person and that their telehealth population proportionally had more young patients and Latino patients. 

    But, they also found virtual patients were less likely to start tobacco cessation medication than patients they met in person. The researchers suggested this could be because they were less effective communicators via remote visits, or it could be that people simply didn’t want to quit smoking with all the added pandemic stress. 

    What about low-income people?

    Researchers at UNC have examined how uninsured residents used telehealth throughout the pandemic, while Duke researchers investigated similar questions about Medicaid recipients.

    The UNC researchers found that after the federal expansion of telehealth, uninsured patients sought virtual care in greater proportions. Before the expansion, about 60 percent of patients in their sample who were seen via telehealth didn’t have insurance. After the expansion, that proportion rose to 80 percent. 

    It’s impossible to know for sure why this number rose so starkly, but the researchers offer two possible explanations: perhaps “uninsured patients resided in regions with limited access to healthcare and the availability of telehealth during the pandemic allowed them to proactively seek care.” Alternatively, some of the uninsured patients post-expansion could’ve already been active patients who lost their jobs and became uninsured due to the pandemic. 

    Rebecca Whitaker is one of the leaders of the Duke-Margolis Center for Health Policy. At a virtual presentation of her team’s findings, Whitaker said that telehealth is helpful and should be integrated into clinical practices, but it did not close racial and geographic gaps in care.

    In one analysis, they found that children and adults who were Black, Latino or mixed race were less likely to become telehealth users than white people. They also found that rural children and adults were no more likely to seek virtual care after the expansion of telehealth than they were before. 

    They did find that people with Medicaid who were already using telehealth before the pandemic were likely to stick with virtual care, meaning the expansion helped certain low income residents maintain access to their medical providers. 

    “Those who did use telehealth during the pandemic, we find overall a much larger proportion of beneficiaries with increased medical or behavioral health complexity,” said Rushina Cholera, a pediatrician and professor. “So those in the blind and disabled group, or those eligible for the tailored plan group — those two groups were much more likely to use telehealth to continue access to care during the pandemic.”

    They found a similar pattern among Medicaid beneficiaries who received virtual physical and occupational therapy. 

    “Historically there’s been a lot of barriers to care in [musculoskeletal] services,” said Katherine Norman, an occupational therapist and doctoral student in population health at Duke. There aren’t as many options for care in rural communities as there are in urban and suburban areas, she said, which causes travel time and cost to be a significant burden for those communities. 

  • Indian health tech startup MediBuddy acquires telehealth platform Clinix

    Indian health tech startup MediBuddy acquires telehealth platform Clinix

    Wellness tech startup MediBuddy has obtained Clinix, a telehealth platform concentrated on providing on the web health solutions in rural India, for an undisclosed sum.

    Started in 2020, Clinix has an Android mobile application for reserving online doctor consultations. Its community addresses 20 tier 3 and 4 metropolitan areas the place it has also established up kiosks that aid sufferers in accessing on the internet consultations.

    WHAT It is FOR

    In accordance to a media release, MediBuddy’s acquisition of Clinix will assist it to scale its functions more and broaden its coverage in underserved areas of India.

    Clinix’s network adds to MediBuddy’s current network of above 90,000 doctors, 7,000 hospitals, 3,000 diagnostic centres, and 2,500 pharmacies. Its integrated well being ecosystem features laboratory exam reserving, online doctor consultations, and medicine shipping and delivery. What’s more, its providers are sent in 16 Indian languages to allow seamless obtain for patients in decreased-tier towns.

    WHY IT Issues

    India is working with a lack of health care experts as demonstrated by a underneath-average physician-populace ratio of 1:1,456 (as in contrast to the World Wellbeing Group normal of 1:1,000). It has even a lessen ratio in rural regions given a skewed distribution of medical practitioners functioning in urban and rural parts.

    “MediBuddy’s state-of-the-art technological know-how and in depth network will go a long way in encouraging us cover a wider selection of inhabitants and bridge the urban-rural divide in terms of quality healthcare solutions,” said Clinix CEO and co-founder Aravind Dhulipala.

    Marketplace SNAPSHOT

    This acquisition follows a Sequence C funding round in February where MediBuddy lifted $125 million to construct out its details science capabilities and fund its medical study. 

    Fellow Indian health tech company, Pristyn Treatment, also created a latest acquisition. In June, it purchased the cell health and fitness platform Lybrate as part of its expansion into major treatment. Since 2018, Pristyn Treatment has been providing secondary care surgeries by means of its network of in-residence speciality surgeons and hospitals in more than 40 metropolitan areas in India.

    ON THE Record

    “Clinix has a wide existence in the rural locations and with our network and infra-tech aid, we purpose to further expand our access and companies and attain our intention of covering a huge part of the inhabitants, who have limited entry to quality health care solutions,” MediBuddy CEO and co-founder Satish Kannan commented.

  • VA Telehealth improves access to nutrition services

    VA Telehealth improves access to nutrition services

    Diet is an important component of a healthier way of life. Nutrition and Foods Services applications provided by VA can assistance with bodyweight management and focus on health and fitness conditions linked to diet, these as diabetes, coronary heart sickness, significant cholesterol and renal disease.

    Accessing those people programs is a lot easier than at any time thanks to telehealth technology, these types of as VA Video Hook up, VA’s secure videoconferencing app.

    Kari Mularcik, chief of Nourishment Solutions at Central Ohio VA, has observed the favourable effects of digital nutrition care. Quite a few Veterans have joined these specialised diet applications since they’re hassle-free. They may possibly not have joined if they had to stop by a VA facility, but the digital component would make them accessible.

    Only 10{fe463f59fb70c5c01486843be1d66c13e664ed3ae921464fa884afebcc0ffe6c} of appointments are in man or woman

    Now, every single VA facility provides virtual appointments. At Central Ohio VA, only 10{fe463f59fb70c5c01486843be1d66c13e664ed3ae921464fa884afebcc0ffe6c} of nourishment appointments are in particular person. This has opened the door to Veterans who value the accessibility and usefulness of a video appointment.

    “Instead of taking three or 4 hours off operate to come and see us, they can consider a break at get the job done and use 30 minutes for a digital appointment,” explained Mularcik.

    It is also a benefit for numerous facilities that could not have the bodily place for so a lot of in-man or woman appointments during the working day.

    Central Ohio VA in Columbus presented VA Movie Join visits ahead of the COVID-19 pandemic. It is especially practical to Veterans who dwell in rural places much from the VA facility. But Mularcik claimed the number of Veterans who use VA telehealth has elevated significantly due to the fact 2020.

    Telehealth applications for nourishment care

    Aside from video clip visits, VA provides telehealth applications to assistance Veterans with nutrition treatment:

    • Move! is a nationwide weight administration system that assists Veterans established bodyweight decline, gain or routine maintenance targets. Veterans can meet up with almost in a group setting with VA vendors.
    • The Residence Telehealth method displays Veterans’ health info remotely by way of connected products. These units incorporate exercise trackers, blood tension and glucose screens, smartwatches and extra.
    • Healthful Teaching Kitchen area is a digital cooking class that exhibits Veterans simple expertise to assist them sustain a nutritious diet regime. These courses also help Veterans with certain diet desires, like these with serious illnesses this kind of as diabetes and heart ailment.

    Understand a lot more about digital care options for Veterans.

  • Medicaid winds down coverage for PT & OT telehealth

    Medicaid winds down coverage for PT & OT telehealth


    By Clarissa Donnelly-DeRoven

    Before the pandemic, Valerie Fox almost never used telehealth — nobody did at the Veterans Affairs Medical Center in Durham, where she works as a behavioral health occupational therapist.

    Now, many patients request it. 

    “Especially with the VA, a lot of people come from a lot of different parts of the state to here,” Fox said. “When we go to transition to outpatient work, it’s a lot easier.” With telehealth, people can more easily incorporate OT into their daily schedules — an hour here, an hour there. 

    “It doesn’t become this big thing,” she said. 

    But that’ll likely be changing soon. By July 1, North Carolina Medicaid will no longer cover occupational and physical therapy services done via telehealth — and getting to and from appointments will become, yet again, a big thing. The change was supposed to take place March 31, but the state extended coverage for 90 more days. 

    Kimberly Godwin, the advocacy chair at the state’s occupational therapy association, has been getting a lot of emails over the last few months from therapists such as Fox telling her how telehealth has helped them serve more clients. 

    “We’ve heard from a lot of businesses within the pediatric as well as other outpatient settings or specialized care, like mobility clinics, that have been able to just really broadly reach clients,” she said. “There’s been less cancellations, less no shows.” 

    Many providers have noted how telehealth increased access for people who can’t afford transportation to and from a clinic, or those who don’t have any transportation to begin with. 

    Even the state’s Medicaid program sounds supportive of keeping telehealth for physical and occupational therapy. 

    Data from the North Carolina Department of Health and Human Services shows that claims from people on Medicaid for telehealth services hit their height at the start of the pandemic, and have declined since. Credit: NCDHHS.

    “Over the past two years, telehealth flexibilities helped children and families access valuable PT/OT services during the unprecedented circumstances of the COVID-19 pandemic,” said state health department spokesperson Catie Armstrong. 

    But she said that right now, the federal Centers for Medicare & Medicaid Services is not allowing any permanent changes to telehealth services. During the first few months of the public health emergency, the state recorded nearly 60,000 telehealth claims from people on Medicaid. In the months since, that number has declined.

    That means, even if it wanted to, North Carolina doesn’t have the authority to permanently authorize the state Medicaid program to cover virtual OT and PT services. The coverage rollback has left many who work in the field worried about the impact it will have on people across the state, especially those in rural areas. 

    Unique role telehealth plays in OT and PT

    Since the start of the pandemic, researchers at Duke University have been investigating the role telehealth plays in expanding access to care in general. One study is examining the impact virtual care has had for people receiving OT and PT. 

    Katherine Norman, a pediatric occupational therapist, is one of the investigators on the study.

    “The population we looked at was children and adolescents, so that was anybody from zero to 20, enrolled in Medicaid from April 2020 to March 2021,” she said. The researchers analyzed the Medicaid claims data of about 137,000 children with a musculoskeletal health diagnosis who visited a provider during the time period. 

    “The data that we uncovered really suggests that removing access via telehealth could impact as many as one in five kids who were using physical therapy and one in three kids who are using occupational therapy,” Norman said. To add a qualitative dimension to their study, the researchers are also speaking with people on Medicaid, health care providers, and community leaders statewide.

    Physical and occupational therapy can be critical for helping kids meet developmental milestones. PT can help children learn how to do critical physical tasks with more ease: walk and run, get on and off the floor, and play, while OT helps kids with the development of fine motor skills, such as brushing their teeth or holding a comb. 

    Imagining all those kids missing out on this kind of care deeply worries Norman. 

    Also, she says, telehealth holds a unique value within occupational therapy because of the nature of the care. If she’s seeing a patient, rather than just telling her about the stairs they have trouble climbing, or the corner they want to be able to stand behind to surprise their sibling, they can literally bring her into the room.

    “They can show me exactly how they do it,” she said, “so that I can see that and be like, ‘OK, so we need to work on your ability to crouch, or your ability to jump, or [whatever] specific movement pattern.’”

    Fox agrees. 

    In OT, “We think a lot about the environment, and how that impacts function and somebody’s ability to participate,” she said. “When it comes to having somebody leave their natural environment to come to an outpatient clinic, you have to ask a lot of questions: What does your home look like? And how do you move through your home? And what is the environment?

    “Telehealth allows you to truly see that in the moment and kind of be there with someone and I think that’s another layer, in addition to accessibility.”

    Also, Fox says, it doesn’t have to be all or nothing. In a perfect world, care going forward could be a blend of telehealth and in-person care. 

    “I just had that with a veteran,” she said. “He’s 75. He lives about an hour and a half away. So the first visit was that we do a lot of assessments, and now that we kind of know each other and I have more of an idea of his level of function, the next few sessions could be telehealth.”

    “What is the harm in keeping it as an option?” 

    Fox, who in addition to her full-time job at the VA is also the president of the North Carolina Occupational Therapy Association, said she was unaware of any outreach the state health department had done to ask occupational and physical therapists how virtual coverage was going for them and if they’d want it to continue going forward. 

    “This came to our attention when we were informed of the date of the sunset,” Fox said. Medicaid refers to the end of coverage for certain services as ‘sunsetting.’ 

    “So, we did not realize that this was coming, and definitely not that it was coming as fast as it was,” she said. “We’ve been told that they did not have the data showing that the telehealth modality was utilized enough. We are unclear on what type of data that was, or how it was collected or what their cutoff is for ‘enough,’ but that was what we’ve been told so far.”

    Spokespeople from DHHS did not directly answer the question of if they conducted outreach to providers, but said that they have qualitative data from families showing support for telehealth. Still, they said, the data the department has collected and analyzed “did not demonstrate the use of these services.”

    In a public webinar presentation on March 17, the associate director of program evaluations at North Carolina Medicaid, Sam Thompson, presented the data collected by Norman and the other Duke researchers, but came to a different conclusion than the researchers.

    “As a proportion of care, telehealth is just substantially lower in this group,” he said. “Because it’s such a small proportion of care, it’s a little bit less meaningful”

    But, Fox argues, even if utilization rates were low, if anyone used it, it’s worth keeping. 

    “It’s about access,” she said. “And so if five people throughout the year use it, what is the harm in keeping it as an option?” 

    Data collected by researchers at Duke University that NC Medicaid officials presented at the end of March. Though Thompson said utilization of these services was proportionally small, NCDHHS extended temporary Medicaid coverage of tele-OT and tele-PT services after the presentation. Credit: NCDHHS; Duke University.

    The state Medicaid office did worry at first that adding telehealth as an option would increase costs, but that’s not what they’ve seen. 

    “We have not found it to be significantly more expensive,” Thompson said. “We have some evidence to suggest that it can help prevent complicating factors that might be more expensive.”

    It’s unclear if private insurance plans will continue to cover tele-OT and PT or sunset their coverage as well. But historically, Godwin said, private insurance plans often follow what Medicaid does, meaning there’s a good chance that if telehealth for OT and PT is made permanent by the federally funded health care program, other insurance plans may follow. 

    While the state Medicaid office is limited in its ability to make permanent changes to its telehealth coverage policy, providers spoken to for this story want to encourage officials to do everything they can to make sure the coverage remains permanent. 

    If it goes away, they argue, fewer people will get the care they need. 

    “And that makes me really sad,” Godwin said.

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  • Anti-vaccine group uses telehealth to profit from unproven COVID-19 treatments : Shots

    Anti-vaccine group uses telehealth to profit from unproven COVID-19 treatments : Shots

    Ben Bergquam was hospitalized with COVID in January. He says he brought his own prescription for ivermectin — an unproven COVID therapy.

    Screenshot by NPR/Facebook


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    Screenshot by NPR/Facebook


    Ben Bergquam was hospitalized with COVID in January. He says he brought his own prescription for ivermectin — an unproven COVID therapy.

    Screenshot by NPR/Facebook

    Just before Christmas, a right-wing journalist named Ben Bergquam became seriously ill with COVID-19.

    “My Christmas gift was losing my [sense of] taste and smell and having a 105-degree fever, and just feeling like garbage,” Bergquam said in a Facebook video that he shot as he lay in a California hospital.

    “It’s scary. When you can’t breathe, it’s not a fun place to be,” he said.

    Bergquam told his audience he wasn’t vaccinated, despite having had childhood asthma, a potentially dangerous underlying condition. Instead, he held up a bottle of the drug ivermectin. Almost all doctors do not recommend taking ivermectin for COVID, but many individuals on the political right believe that it works.

    The details revealed in Bergquam’s video provide a rare view into the prescription of an unproven COVID-19 therapy. Data shows that prescriptions for drugs like ivermectin have surged in the pandemic, but patient-doctor confidentiality often obscures exactly who is handing out the drugs.

    Bergquam’s testimonial provides new and troubling details about a small group of physicians who are willing to eschew the best COVID-19 treatments and provide alternative therapies made popular by disinformation — for a price.

    Ivermectin is usually prescribed to treat parasitic worms, and the best medical evidence to date shows that it doesn’t work against COVID-19. The Food and Drug Administration, National Institutes of Health, American Medical Association and two pharmaceutical societies all discourage prescribing ivermectin for COVID-19, and many doctors and hospitals will not give it to patients who are seeking treatment.

    But fueled by conspiracy theories about vaccine safety and alternative treatments, many on the political right incorrectly believe ivermectin is a secret cure-all for COVID. As millions of Americans fell ill with COVID last summer, the Centers for Disease Control and Prevention reported ivermectin prescriptions were at 24 times pre-pandemic levels. The agency says prescriptions again rose during the latest omicron surge.

    A significant number of these prescriptions come from a small minority of doctors who are willing to write them, often using telemedicine to do so, according to Kolina Koltai, a misinformation researcher at the University of Washington. The same doctors frequently promote anti-vaccine conspiracy theories.

    “They’re profiting off misinformation, using their medical expertise as currency,” she says.

    A look into the world of unproven COVID treatments

    Bergquam told his audience he got his ivermectin from a group known as America’s Frontline Doctors. Their leader, Dr. Simone Gold, is currently facing multiple charges related to her role in the insurrection at the Capitol on Jan. 6, 2021. She is well known for spreading anti-vaccine propaganda, and she also tells audiences across the country to give her a call for prescriptions of unproven drugs like ivermectin. Her group charges $90 for the call, and Koltai believes the prescriptions are among its primary sources of income.

    “I would reckon that telehealth and telemedicine is one of the major income-generating streams for America’s Frontline Doctors,” she says.

    Last year, online publication The Intercept published a story based on hacked documents, which showed that the group was potentially making millions by selling thousands of prescriptions (Gold denies that story in public speeches, saying that the hack did not occur).

    In his video, Bergquam thanked the doctors repeatedly for prescribing him ivermectin. In doing so, he revealed the name of the licensed doctor writing the prescription: Kathleen Ann Cullen.

    Cullen, 54, is based out of Florida and has a troubling professional history. She spent most of last year under investigation by the state of Alabama, which eventually revoked her medical license in November, two months before Berquam entered the hospital. The cause was her involvement in a separate telemedicine company, according to E. Wilson Hunter, general counsel at the Alabama Board of Medical Examiners.

    “She was working with a telemedicine company and was utilizing her medical license to further their ability to generate billable events, without actually providing health care to the patients,” he says.

    In other words, Cullen was ordering a battery of expensive genetic tests remotely, without ever seeing or speaking to the patients she was testing. It was so bad, Hunter says, that she was ordering prostate cancer screenings for female patients, who do not have prostates.

    The company Cullen was working for at the time was called Bronson Medical LLC. It no longer has a functioning website, and its owner pleaded guilty in 2020 to federal health care fraud charges.

    When the Alabama board confronted Cullen, she failed to produce patient records.

    “At the hearing, she knew nothing, saw nothing, heard nothing, understood nothing and did not take responsibility for her actions,” Hunter says.

    These are not the only blemishes on her record. Cullen’s medical license in Kansas was suspended for failure to pay fees. And her American Board of Internal Medicine certification has lapsed (the board declined to say when the lapse occurred).

    In pandemic, dubious prescriptions continue

    Despite these problems, Cullen still has active medical licenses in North Carolina and Florida. It appears she is now using those medical licenses to prescribe ivermectin on behalf of America’s Frontline Doctors.

    In January, thousands of protesters gathered in Washington for a rally against vaccine mandates. Many believe in alternative therapies like ivermectin.

    Patrick Semansky/AP


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    Patrick Semansky/AP


    In January, thousands of protesters gathered in Washington for a rally against vaccine mandates. Many believe in alternative therapies like ivermectin.

    Patrick Semansky/AP

    “Where’s the accountability in all of that?” says Ashley Bartholomew, a nurse with No License For Disinformation, a group of medical professionals who are trying to force medical boards to take action in cases like these.

    Bartholomew was the first to notice Cullen’s name on the bottle. She said the entire video made her nervous because Ben Bergquam appeared to be bringing in his own outside medication to a hospital setting.

    “Is the nurse aware he’s also taking these prescribed medications from this doctor in Florida while he’s a hospitalized patient? And is his team of doctors aware? And is the pharmacy aware?” she asks.

    Even if they were, she worries the video — which has 23,000 views on Facebook — will encourage others to bring in outside meds, increasing their risk for complications.

    NPR contacted Bergquam, Cullen and America’s Frontline Doctors, and none provided comment for this article.

    As for the states where Cullen still holds a license, public records show the Florida Department of Health has filed two administrative complaints, but her license is listed as clear and active on their website. The department did not respond to repeated requests for comment. The North Carolina Medical Board meanwhile would not confirm whether an investigation was underway, but Brian Blankenship, the board’s deputy general counsel, says that investigations take time: “State Agencies have to give people due process rights based on evidence,” he says.

    “How many patients have to suffer?”

    Cullen’s case is somewhat unusual. The Federation of State Medical Boards says its data show that 94{fe463f59fb70c5c01486843be1d66c13e664ed3ae921464fa884afebcc0ffe6c} of doctors have licenses in just one or two states. The federation runs a database that helps notify states when disciplinary action is taken.

    “Within a day after cataloging and categorizing the disciplinary order, we’ll share with other states and territories,” says Humayun Chaudhry, the federation’s president.

    But often states must conduct their own, sometimes lengthy investigations. To streamline that process, Chaudhry says his organization is encouraging states to adopt a new Interstate Medical Licensure Compact that, when signed into law, would allow states to see when investigations are started against a physician. Although it would apply only for physicians who seek licensure through the compact.

    For Ashley Bartholomew, the nurse fighting disinformation, this case shows just how broken America’s medical licensing apparatus is. Cullen has already lost her license for poor telehealth practices, and yet, a tangle of state medical boards, laws and procedures continues to allow her to write prescriptions for questionable treatments.

    “How many patients have to suffer from disinformation,” Bartholomew asks, “until we actually have action?”

    NPR’s Sarah Knight contributed to this report.